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Privacy policy
Kamado Bono Privacy Policy
Last updated on: 13/06/2025
1. General Information
Your privacy and the security of your personal data is our priority. This Privacy Policy explains how we process and protect your personal data, what rights you have as a data subject, and other important information about the processing of your personal data.
We comply with the General Data Protection Regulation 2016/679 (EU) (“GDPR”) and other applicable law, as well as the instructions of supervisory authorities. “Personal data” means any information from which you can be directly or indirectly identified (e.g., name, surname, e-mail address, telephone number, etc.).
This Privacy Policy applies when you visit our website at https://www.kamadobono.ie/ (the “Website”) and when you contact us via telephone or other channels. We also inform and communicate about the products we sell on our social media accounts on Facebook (facebook.com/KAMADOBONO), Instagram (instagram.com/kamadobono), TikTok (tiktok.com/@kamadobono), and YouTube (youtube.com/@kamadobono), therefore, the information you provide there may also be processed.
The Website may contain links to other websites or social networking accounts that are not covered by this Privacy Policy. Please review their privacy policies before submitting personal data.
By ordering goods, using the Website, visiting our social accounts, contacting us, or subscribing to newsletters, you confirm that you have read and understood this Privacy Policy. We may change this Privacy Policy; please check the Website for the latest version.
2. Who Are We?
We are MB Leto projektai, established in Lithuania, VAT LT100009036810, address: Verkių g. 29J, LT-09108, Vilnius, Lithuania, and we are the controller of your personal data.
The data controller determines purposes and means of processing. Data processors process personal data only on behalf of the controller and as instructed.
3. What Personal Data We Process and How We Obtain It
- Information you provide when contacting us by e-mail, phone, or similar channels.
- Information sent using messaging, chat, notification, photo upload or similar features.
- Information about your use of our Website and social accounts (e.g., service usage history, IP address, visit history, preferences, clicked URLs).
- Information provided by relatives/acquaintances with your consent (e.g., contact details for collection/receipt of goods).
- Information from third parties (e.g., payment institutions about payments).
- Information you provide in our customer surveys, during calls to our service numbers, or in our physical stores.
- Information collected via cookies and similar technologies across your devices (see “Cookies & Other Tracking Technologies”).
Those who provide personal data (their own or others’) are responsible for accuracy, completeness, and having consent where required. We may verify the right to provide such data where appropriate (e.g., during registration or ordering).
4. Purposes, Legal Bases and Retention Periods
Below is an overview of key purposes, personal data processed, legal bases, and typical retention periods.
| Purpose | Personal Data | Legal Basis | Retention |
|---|---|---|---|
| Concluding and executing sales/service contracts (incl. delivery) | Name, surname, e-mail, phone, address/delivery address, payment details, order info; for legal entity reps: name, address, position/relationship; related communications | Contract (Art. 6(1)(b) GDPR); Legitimate interests (Art. 6(1)(f) GDPR) | For the contract term + 10 years after termination |
| Using the Website, placing orders or enquiries, registering goods | Name, e-mail, phone, address, Website usage history, order info and other data needed for ordering/services/product registration | Contract (Art. 6(1)(b)); Legitimate interests (Art. 6(1)(f)) | During order administration/product registration + 3 years after execution/completion |
| Warranty, product quality issues, advice and enquiry administration | Name, e-mail, phone, enquiry content and response, order info, payment data as needed | Pre-contract steps (Art. 6(1)(b)); Legitimate interests (Art. 6(1)(f)) | During administration + 5 years after end of administration |
| Agreements with partners/service providers; internal admin (IT, delivery) | Name, phone, e-mail, job title, workplace, address, relationship to represented legal entity, self-employment details as applicable | Contract (Art. 6(1)(b)); Legitimate interests (Art. 6(1)(f)) | During cooperation + 5 years after end |
| Website management, operation, security & quality; social account administration | IP address; cookie data; device data (model, OS, browser/version, unique identifiers); analytics (visits, clicks, time on page, interactions); social integrations data | Legitimate interests (Art. 6(1)(f)); Consent where required (Art. 6(1)(a)) | Per “Cookies & Other Tracking Technologies”; non-cookie data up to 3 years; social networks per their terms |
| Candidate evaluation and selection | Name, surname, e-mail, phone, address, education/work experience, CV content, and other data necessary for selection | Pre-contract steps (Art. 6(1)(b)); Consent for post-selection retention (Art. 6(1)(a)) | During selection; +3 months after end if consent (unless withdrawn sooner) |
| Newsletters, surveys, marketing; providing goods/services of interest | Name, surname, e-mail, phone, survey data, Website/service usage data | Consent (Art. 6(1)(a)); Legitimate interests for list maintenance & analytics (Art. 6(1)(f)) | 3 years from consent; or during service use + 3 years from last use/purchase |
| Promotional competitions, games and campaigns | Name, address, e-mail, phone, details requested in announcement/form; social account info/messages | Consent (Art. 6(1)(a)); Legitimate interests (Art. 6(1)(f)) | For the campaign duration + 1 year (unless consent withdrawn sooner) |
| Sale of goods on deferred terms (hire purchase) | Name, e-mail, account number, payment details/confirmation, order info, communications | Contract (Art. 6(1)(b)); Legal obligation (Art. 6(1)(c)) for accounting; Legitimate interests (Art. 6(1)(f)) | For the contract term + 10 years; accounting docs per law |
| Dispute resolution and claims handling | Identification and contact details; role/relationship to legal entity; claim/dispute content; related information/documents | Legitimate interests (Art. 6(1)(f)); Legal obligation (Art. 6(1)(c)) | For the dispute duration; +3 years after out-of-court end; +10 years after court end |
| Video surveillance for protection of persons/property and safe working conditions | Video image (CCTV) | Legitimate interests (Art. 6(1)(f)) | 1 month from recording (longer if needed for investigations/disputes) |
We may also send you essential service/Website operation notices (e.g., technical or product-related changes). These are not promotional communications.
5. Social Accounts
We use social accounts to share information about our products, news, promotions, surveys, and vacancies. Your use is also governed by the respective platform’s privacy policy and terms. Depending on your social privacy settings, we may see certain profile information (e.g., name, image, e-mail, location). Content you post when interacting with us may be public per your settings.
6. How We Use Personal Data & Principles We Follow
- We collect/process only what’s necessary for stated, legitimate purposes and not incompatibly with those purposes.
- Processing is lawful, fair, and transparent.
- We take reasonable steps to ensure data are accurate and up to date; you may update data you provide.
- We store data no longer than necessary for the purposes.
- We do not disclose data to third parties except as set out here or required by law.
- We apply appropriate technical and organizational security measures; our staff are under confidentiality obligations.
7. Who We Share Your Data With
We may share data with service users/visitors (e.g., content published on the Website or social accounts), and with authorities where required by law. We may also share with partners and processors, including:
- Financial services/payments/collections: Luminor Bank
- Accounting & financial services: Rivilė UAB, Viena sąskaita UAB
- Couriers & parcel services: LRG Dream Limited LTD, Lituanica LTD
- IT solutions: ID Group UAB
- Cloud & hosting: Hostinger International Limited, Bartus pro UAB
For social media publication, data may be transferred to social platform operators outside the EEA under EU Standard Contractual Clauses: Meta Platforms Inc. (USA), Google LLC (USA), TikTok Pte Ltd. (Singapore).
For hire purchase (deferred payment), we cooperate with Luminor Bank (luminor.lt), to whom we transfer/receive data to conclude and execute the agreement. Some data may be processed independently by the leasing company (e.g., solvency checks); contact them directly regarding such processing.
We may disclose data to law enforcement, courts, public bodies, or other parties as required by law, and to companies engaged in potential business transactions with us (e.g., acquisition or joint venture).
8. Your Rights
You have the following rights under the GDPR:
- Right to be informed — via this Policy and any specific notices.
- Right of access — request a copy of your personal data we process (subject to certain exceptions).
- Right to rectification — correct inaccurate or incomplete data (incl. via your E-shop account).
- Right to restriction — in certain cases, limit processing to specific purposes.
- Right to erasure — in certain cases (“right to be forgotten”).
- Right to object — to processing based on legitimate interests; we’ll continue only for compelling legitimate grounds or legal claims.
- Right to data portability — in certain cases, receive or transmit your data to another controller.
- Right to withdraw consent — at any time, without affecting processing prior to withdrawal.
Exercising your rights: contact us at info@kamadobono.ie. For security, we may need to verify your identity (e.g., request additional information or a signed request). Some settings can be managed directly in your E-shop account. We normally respond within 1 month; where necessary, we may extend by up to 2 months depending on complexity/volume and will inform you within the first month.
If you do not wish your personal data to be used for direct marketing, competitions, or surveys (including profiling), you may opt out anytime by e-mailing info@kamadobono.ie or via the unsubscribe link where provided.
9. News & Direct Marketing
We may send offers and information about our services to your e-mail and/or phone if you have given consent or if you (or your organization) are our client. We may personalize messages based on your service use (e.g., E-shop frequency, messages opened, links clicked) to provide more relevant news.
Your contact details may be shared with processors who help deliver newsletters or quality assessments. If you wish to unsubscribe, click “Unsubscribe” in any e-mail or contact info@kamadobono.ie. Unsubscribing does not automatically delete your data; submit a separate request if you want deletion or access.
10. Cookies & Other Tracking Technologies
10.1 What Are Cookies?
Cookies are small text files stored on your device. Similar technologies (e.g., local storage, device identifiers) may be used for the same purposes. Cookies help websites function, improve performance, remember preferences, personalize content, analyze usage, and connect to social accounts.
10.2 Why We Use Cookies
We use mandatory/essential, analytical, functional, performance, third-party, and advertising cookies (personalized and generic ads).
10.3 Managing Cookies
You can control cookies through your browser/device settings. Refusing cookies may slow browsing or limit Website functionality. More info: AllAboutCookies.org, google.com/privacy_ads.html, and ad opt-out: Digital Advertising Alliance.
10.4 Cookies Used on Our Website
| Purpose | Cookie name | Expiry |
|---|---|---|
| Cookie consent status | CookieConsent | 1 year |
| Server communication with the website | Hex (32) | 1 year |
| Distinguishing between humans and bots | rc::a | Permanent |
| Distinguishing between humans and bots | rc::c | Session |
| Activating cookie consent for different websites | CookieConsentBulkSetting-# | 1 year |
| Google Analytics — unique ID for statistics | _ga | 2 years |
| Google Analytics — throttle request rate | _gat | 1 day |
| Google Analytics — unique ID for statistics | _gid | 1 day |
| GA device/behaviour data; cross-device/channel tracking | collect | Session |
| Facebook advertising based on behaviour/preferences; encrypted ID | _fbc | 3 months |
| Facebook promotional products (e.g., real-time offers) | _fbp | 3 months |
| Detects exit intent to trigger pop-ups | ads/ga-audiences | Session |
10.5 Tools/Technologies We Use
- Google Analytics — usage stats & request throttling; US data transfers. Opt-out: browser add-on.
- Google Tag Manager — tag management/analytics; US data transfers. Info: support.google.com/tagmanager.
- Google Ads — campaign management/targeting. Info: FAQ, policies.
- Meta Pixel — interest-based advertising on Meta surfaces; US data transfers. Info: Meta Pixel.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on the Website.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or how we handle your personal data, please contact:
MB Leto projektai
Verkių g. 29J, LT-09108, Vilnius, Lithuania
E-mail: info@kamadobono.ie
Phone: +353 87 9550526
If you have a complaint about our processing, please contact us first and we will work to resolve it promptly. You may also lodge a complaint with the State Data Protection Inspectorate (Lithuania).